YOU MUST SPEAK GERMAN AND ENGLISH.
IT Service Delivery Manager (German Speaker)
We are currently looking for an IT Service Delivery Manager to Support multiple sites with approximately 700 users in total, out of which 350 are in Germany which is our clients main distribution Center for all sites in Germany and needs to stay up ‘n running at all times.
Services are infrastructure oriented and not software and the consultant should assure all services are delivered in good quality.
The project is based in in Umkirch” (Germany) or Allschwil (Switzerland), and you will have to be onsite/remote in according to Covid-19 restrictions.
You will have overall responsibility for the provision of Service to clients and operational Lead of the Service Delivery team and staff, Identifying and implementing business improvement initiatives within the service delivery function to ensure consistency exceeds customer expectation.
Service Level Management also falls under the remit of this role, along with associated strategic activities such as reporting key information.
Call now for early submission to the client.
Start Date: ASAP
Duration 3 Months